Last updated: 16 July 2026
1. Data Controller
The controller responsible for processing personal data collected through this website is:
Controller: Prosolar Birds, S.L.
Tax Identification Number: B13954359
Registered address: C/ Enric Granados 86-88, 5E, 1st Floor, Door 2, 08008 Barcelona, Spain
Email: prosolarbirds@prosolarbirds.com
Telephone: +34 93 833 09 36
2. Scope of This Policy
This Privacy Policy applies to the personal data that Prosolar Birds, S.L. collects when an individual:
- Contacts the company by email, telephone or through any channels available on the website.
- Requests information, a quotation or details about Prosolar Birds’ products and services.
- Completes a form to request or download a guide or other content.
- Enters into or maintains a commercial or contractual relationship with Prosolar Birds.
- Browses the website, resulting in the generation of technical data required for its operation or security.
Personal data is collected directly from the data subject or generated as a result of their use of the website.
3. Personal Data Processing Activities
3.1. Enquiries, Information Requests and Quotations
Data processed
Identification and contact details, such as name, email address and telephone number, as well as the company represented by the data subject and any information included in the enquiry.
Purpose
To respond to enquiries, provide requested information, prepare quotations and manage communications concerning Prosolar Birds’ products and services.
Legal basis
Processing is necessary to take steps at the data subject’s request before entering into a contract when the enquiry concerns a potential commercial relationship.
Where the communication is not pre-contractual, processing is based on Prosolar Birds’ legitimate interest in responding to enquiries and maintaining appropriate communication with individuals who contact the company.
Retention period
Personal data will be retained for as long as necessary to respond to and close the enquiry or request.
It may subsequently remain restricted for the period required to address potential legal liabilities.
3.2. Requests and Downloads of Guides or Other Content
Data processed
Name, email address and, where voluntarily provided, company name.
Purpose
To manage the request, send or provide access to the requested content and respond to communications initiated by the data subject in connection with that content.
Requesting a guide or other content does not, by itself, authorise Prosolar Birds to send subsequent advertising or unsolicited marketing communications.
Legal basis
The consent given by the data subject when voluntarily completing and submitting the form.
Consent may be withdrawn at any time, without affecting the lawfulness of processing carried out before its withdrawal.
Retention period
Personal data will be retained for as long as necessary to provide the requested content and respond to communications directly connected with the request.
It may subsequently remain restricted for the period required to address potential legal liabilities.
3.3. Customer Management and Commercial Relationships
Data processed
Identification, professional, contact, commercial, contractual and billing information, as well as any other data required to manage the customer relationship.
Purpose
To manage commercial proposals, orders, contracts, invoicing, payments, support, customer service and any other activities required to maintain the commercial or contractual relationship.
Legal basis
The performance of a contract or the implementation of pre-contractual measures requested by the data subject.
Compliance with the legal obligations applicable to Prosolar Birds, particularly those concerning commercial, tax, accounting and invoicing matters.
Retention period
Personal data will be retained for the duration of the commercial or contractual relationship.
Once the relationship has ended, the data will remain duly restricted for the periods required by applicable legislation and for the limitation periods governing potential liabilities.
3.4. Website Operation and Security
Data processed
IP address, device information, browser type, operating system, access logs and other technical information generated while browsing the website.
Purpose
To enable the technical operation of the website, maintain its security, prevent fraudulent or unauthorised use, detect errors and protect systems and information.
Legal basis
Prosolar Birds’ legitimate interest in ensuring the operation and security of its website and information systems.
Where non-essential cookies or similar technologies are used, processing will be based on the user’s consent.
Retention period
Personal data will be retained only for as long as necessary to fulfil the technical and security purposes for which it was collected, without prejudice to its restricted retention where required to address potential legal liabilities.
Detailed information about cookies, their providers and their duration must be included in the Cookie Policy.
4. Marketing Communications
Prosolar Birds will only send advertising or promotional communications by electronic means where:
- The recipient has requested them or has given specific consent through a separate option.
- A previous contractual relationship exists and the communications concern Prosolar Birds’ own products or services that are similar to those previously purchased, where permitted by applicable law.
Recipients may object to or unsubscribe from marketing communications easily and free of charge at any time by using the mechanism included in each communication or by writing to prosolarbirds@prosolarbirds.com.
Accepting this Privacy Policy, requesting information or downloading a guide does not, by itself, constitute authorisation to receive marketing communications.
5. Mandatory and Optional Information
Fields marked as mandatory on a form are required to process the corresponding request.
Where this information is not provided, Prosolar Birds may be unable to respond to an enquiry, send the requested content, prepare a quotation or provide the requested service.
Information entered in optional fields is provided voluntarily.
Data subjects must provide accurate and up-to-date information and notify Prosolar Birds of any relevant changes.
6. Recipients of Personal Data
Personal data may be disclosed to public authorities, courts, law enforcement bodies or other competent authorities where required by law or pursuant to a valid request.
Personal data may also be accessed by service providers that support Prosolar Birds in areas such as website operation, hosting, email services, form management, IT maintenance or administrative management.
These providers must process the data in accordance with Prosolar Birds’ instructions and under an appropriate data processing agreement.
7. Data Subject Rights
Data subjects may exercise the following rights:
- Right of access: to confirm whether Prosolar Birds processes their personal data and obtain information about such processing.
- Right to rectification: to request the correction of inaccurate or incomplete data.
- Right to erasure: to request the deletion of personal data where the applicable legal requirements are met.
- Right to object: to object to processing based on legitimate interests or to the use of personal data for direct marketing.
- Right to restriction of processing: to request that processing be restricted in the circumstances established by law.
- Right to data portability: to receive personal data provided to Prosolar Birds in a structured, commonly used and machine-readable format, where applicable.
- Right to withdraw consent: to withdraw previously given consent at any time.
- Right not to be subject to automated decision-making: to request not to be subject to a decision based solely on automated processing where it produces legal effects or similarly significantly affects the individual.
These rights may be exercised free of charge by sending a request to:
Email: prosolarbirds@prosolarbirds.com
Postal address: C/ Enric Granados 86-88, 5E, 1st Floor, Door 2, 08008 Barcelona, Spain.
The request must make it possible to identify the data subject and clearly specify the right being exercised.
A copy of an identity document does not generally need to be provided. Prosolar Birds may request additional information only where it has reasonable doubts concerning the identity of the individual making the request.
Where processing is based on consent, its withdrawal will not affect the lawfulness of processing carried out before the withdrawal.
Data subjects who believe that their personal data has not been processed correctly may lodge a complaint with the Spanish Data Protection Agency.
8. Personal Data Relating to Third Parties
Where an individual provides personal data relating to another person, they must ensure that they are authorised to do so and that the other person has been informed that their data will be disclosed to Prosolar Birds.
The individual providing the data is responsible for its accuracy and for ensuring that its disclosure is lawful.
9. Security and Confidentiality
Prosolar Birds will implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
Access to personal data will be restricted to individuals and service providers that require it for the purposes described in this Privacy Policy.
However, no transmission or storage system connected to the internet can guarantee absolute security.
10. Cookies
This website may use first-party and third-party cookies.
Strictly necessary cookies may be used to enable the technical operation of the website. Preference, analytics, advertising or equivalent cookies must only be installed after the user has given consent, unless they are technically necessary or legally exempt.
The identity of the providers, the purposes of the cookies, the cookies used, their duration, any international data transfers and the procedure for withdrawing consent must be explained in a separate and accessible Cookie Policy.
11. Changes to This Privacy Policy
Prosolar Birds may amend this Privacy Policy where its processing activities, service providers or applicable legislation change.
Where the changes are significant, users will be informed through appropriate means and the date shown at the beginning of this Policy will be updated.